Frequently asked questions
Got questions about how Places App works for your restaurant or café? From setup and pricing to features like loyalty, ordering, and marketing — we’ve got you covered.
Who is Places App for?
We work with independent restaurants, cafés, takeaways, and growing F&B chains looking to boost customer loyalty and repeat orders.
How much does it cost?
We offer flexible pricing based on your business size and needs. Reach out for a custom quote or to explore our plans.
What’s included in the app?
Your app comes with built-in loyalty programs, online ordering, push notifications, customer insights, QR-code online ordering, and full brand customisation.
How long does it take to launch our branded app?
Most businesses can go live in under a week on iOS and up to 14 business days on Android, from the time your Developer accounts are set-up. Just send us your logo, menu and branding assets, and we’ll handle the rest.
Do you provide support during onboarding and after launch?
Yes! Our hands-on team is here to guide you from setup to launch — and beyond. You’ll have access to support via our dedicated WhatsApp channels whenever you need help.
What if we already use another app or loyalty system?
No problem — we can help you transition or run Places App alongside your existing tools. In some cases, we may also be able to transfer your existing customer’s loyalty over!
Do you integrate with our POS or ordering system?
Currently we support third-party system and platform links such as Deliveroo, Uber Eats, Square, Seven Rooms for example. We are also working hard on delivering full integration with selected POS systems coming very soon!
How do we send push notifications to customers?
You can send unlimited mass push notifications directly from your dashboard, ideal for promotions, new menu items, and events.
